Skills & Competencies for Account Executive - Home Care
Account Executive - Home Care job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Account Executive - Home Care
Researches and develops a specific territory in order to market and sell home care services to individuals and families.
JOB RESPONSIBILITIES for Account Executive - Home Care
Assists in creating marketing programs to attract and retain target customers.
Account Executive - Home Care SALARY RANGE
BASE 50%
$76,528
TOTAL 50%
$76,528
Job Level
P02
Job Code
HC07000253
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Account Executive - Home Care Skills and Competencies List
12 general skills or competencies (Job family competencies) for Account Executive - Home Care
1
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites the best practices used in improving customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Adheres to our policies in providing customer satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Analyzes survey results to identify opportunities in improving customer service and satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages KPIs to measure the effectiveness of customer satisfaction.
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Level 5 Behaviors
(Mastery)
Constructs innovative solutions and effective interventions to drive customer satisfaction.
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2
Job Family Competencies –
Account Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the process of performing account management in our organization.
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Level 2 Behaviors
(Light Experience)
Conducts research and data-gathering processes to prepare pricing models, proposals, and presentations.
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Level 3 Behaviors
(Moderate Experience)
Communicates with the sales team regarding account managing strategies.
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Level 4 Behaviors
(Extensive Experience)
Evaluates customer account management processes to focus on improving the quality of service and results.
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Level 5 Behaviors
(Mastery)
Builds account maps for the sales cycle to keep track of relationships built through the customer’s lifecycle.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Account Executive - Home Care
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concept, types, and characteristics of self-motivation.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Deals with setbacks and continues to pursue our business goals despite obstacles.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Mentors potential successors to lead others and enable self-motivation through career growth.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains how initiative helps in daily work.
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Level 2 Behaviors
(Light Experience)
Recognizes own strengths and minimizes limitations in taking initiative.
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Level 3 Behaviors
(Moderate Experience)
Proposes alternative ways to achieve the project's objectives.
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Level 4 Behaviors
(Extensive Experience)
Maintains sanity in an emergency and makes a resolute decision to take corrective action.
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Level 5 Behaviors
(Mastery)
Encourages viewing setbacks or failures as learning opportunities.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
Summary of Account Executive - Home Care skills and competencies
There are 0 hard skills for Account Executive - Home Care.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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